We believe exams should be accessible to everyone, regardless of their learning or physical impairments. Please read this page before you register for your exam. It includes frequently asked questions about the provisions available for candidates with specific learning difficulties.
The British Council is committed to providing all students with open and fair access to opportunity. We provide a special arrangements service for candidates with hearing, speech, visual and kinetic difficulties. We also provide special arrangements for candidates with learning difficulties such as dyslexia.
We will also make special arrangements for you on the day of the exam if you have been in an accident before taking your exam and have an injury such as a broken arm.
These are the types of special arrangements we are able to make:
- extended testing time
- supervised breaks
- alternate test formats such as Braille or enlarged print
- wheelchair access
- a copier or amanuensis (someone who can type the words that you dictate to them)
- listening with lip reading.
If you need other special arrangements that are not mentioned here, we will do everything we can to meet your needs. Contact us and we will try to find the most suitable solution.
Qualifying for special arrangements
In order to qualify for some special arrangements you will need to provide medical evidence from an appropriately qualified practitioner, translated into English.
The medical evidence should:
- be legible
- give a clear statement of your disability and needs
- be an original document on headed paper or with an official stamp and bearing the name, relevant qualification(s) and signature of a recognised practitioner
- be translated into English and verified by a certified translator (e.g. an translation service or a lawyer or the translation services of the Ministry of Foreign Affairs or by the British Council translations services.
For candidates with learning difficulties (e.g. dyslexia) additional criteria apply. The most important are:
- The medical papers should be issued no longer than two years before the date of the examination.
- We will also ask for a sample of the candidate’s handwriting – therefore you will need to submit a short essay written in English in your handwriting.
We will use the information we gather in this process to make sure that we make the most appropriate special arrangements for your situation.
We will keep a record of medical evidence for a period of two years from the time it is submitted. If you take more than one exam within that time, you will not need to re-submit the medical evidence.
If you are a school owner who is making applications on behalf of your students, please submit the candidate’s registration on an individual application form and do not include him/her on the Block Entry Form.
To help us to provide the most appropriate special arrangements, all applications need to be submitted to us well in advance of the examination. Contact us before you complete your application to find out about the deadlines or if you have any doubts about what is required.
When should I apply for special arrangements?
Your application should be submitted to the British Council Examinations Services at least three months before the examination.
You can contact us before you apply to find out about the deadlines, or if you are feeling uncertain about what you will require.
Please note that delays caused by incomplete or unclear applications can make it impossible to authorise applications or dispatch modified materials in time.
For further information, please contact us:
|Telephone||801 500 3692* & 210 369 2333|
We aim to answer all calls within 30 seconds and emails within three working days.
* Local rates apply