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Find out about our Complaints Procedure.

The British Council collects your personal data to enable any requests arising from this submission to be processed, including contacting you to progress your request; we will not share it with anyone else. By submitting your enquiry, you consent to us processing your personal information for this purpose. We will keep your information for a period of seven (7) years from the time of collection. You can recall your consent any time by sending us an email at

Data Protection

The British Council complies with data protection law in the UK and laws in other countries that meet internationally accepted standards.

You have the right to ask for a copy of the information we hold on you and the right to ask us to correct any inaccuracies in that information. If you have concerns about how we have used your personal information, you also have the right to complain to a privacy regulator.

For detailed information, please refer to the privacy section of our website or contact your local British Council office